Capabilities

At Texas Benefit Alliance, we are always looking for ways to improve our ability to serve our clients and ensure that we are providing the highest levels of customer services available.  At TBA, you will find:

  • Bilingual agents that can clearly communicate the intricacies of a benefit plan in both English and Spanish.
  • Robust On-line tools including Brokerage Builder for tracking the processing of your benefits.
  • Bernie Portal – a new and innovative tool that streamlines all Human Resource processes. Our system can be personalized to fit all of your HR needs and will safely store all of your employees’ hiring and tax documents as well as benefits information behind password protected servers.
  • New Hire education – we will come on site to educate new employees about their benefit plans and assist with all associated paperwork.
  • Employee termination assistance – the TBA staff will handle the termination process with all associated carriers. Administrators will be sent and notified with termination confirmations.

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